Responsive. Adaptable. Direct. Onsite Electromechanical Equipment Support
From Office Equipment to Semiconductor Manufacturing Tools — Serving Commercial, Industrial, and Government Operations.
Call or Text Us - (503) 260-2084
Fully Insured | Sam.gov Registered | OregonBuys Vendor
Responsive. Adaptable. Direct. Mission-Critical Equipment Support
FSE Direct provides rapid support, customizable services, and direct communication for our customers. As an independent field service provider, FSE Direct supports a wide range of electronic, electromechanical, and mechanical systems.
R.A.D. Services
On-Demand Technical Service
On-Call & Emergency Support Contracts
Preventative Maintenance Contracts
We perform routine maintenance, diagnose system issues, and repair your equipment to keep your operations running smoothly. We have over a decade of experience troubleshooting complex systems down to the component level. Root Cause Analysis reports are provided after every service visit.
Preventative Maintenance Contracts
On-Call & Emergency Support Contracts
Preventative Maintenance Contracts
Equipment downtime doesn't just cost your business money — it impacts customer perception and your team's ability to work. Our PM contracts offer fully managed equipment portfolios customized for your equipment. Contracts include: Automated or planned scheduling, consumable part replacements, proprietary equipment tracking, and priority service requests.
On-Call & Emergency Support Contracts
On-Call & Emergency Support Contracts
Equipment Installation & Decommissioning
With 24/7 operational capabilities, FSE Direct is available to support your operations needs. Located in the heart of Oregon's Silicon Forest, we will show up and deliver on our guaranteed response times.
Equipment Installation & Decommissioning
Equipment Installation & Decommissioning
Equipment Installation & Decommissioning
From tabletop school laminators to HVM semiconductor equipment, FSE Direct offers installation, decommissioning, and relocation services for your industry and project needs. We can train your team, coordinate with trades, and manage your project from start to finish.
R.A.D. Service Guarantee
Equipment Installation & Decommissioning
R.A.D. Service Guarantee
FSE Direct stands behind its core values. As your preferred alternative service provider, we are confident that you will be satisfied with whichever service you choose. We include a 30 day guarantee on all work performed. If your recently serviced equipment is still having issues related to our recent visit, don't hesitate to contact us. We will come back out to resolve any service related issue at no cost to you. No hidden fees, No surprise mileage charges, and No hassle.
Transparent Billing
Equipment Installation & Decommissioning
R.A.D. Service Guarantee
You shouldn't have to worry about hours stacking up when someone is servicing your equipment. Hours are billed only for work being performed. If troubleshooting an issue takes us down the wrong path with no value added to the service, you won't be billed for it. We track time and document all work being performed using our proprietary equipment tracker. If you believe we took longer than necessary, tell us, we will show our work and prove our service value.
Why Choose FSE Direct? Because We're R.A.D.
Responsive.
Responsive.
Responsive.
No bureaucracy and no red tape. We are ready to arrive on site and get your issues resolved. We understand the cost of equipment downtime and are here to support.
Adaptable.
Responsive.
Responsive.
We don't shy away from a challenge or the unknown. FSE Direct is confident in its abilities. We are eager to learn, driven to perform, and determined to succeed.
Direct.
Responsive.
Direct.
The world and technology have advanced to a complex enough state already. Your service provider shouldn't match that energy. Honest pricing, transparent services, and direct communication. No office politics here!
Contact Us
Servicing the Pacific Northwest Region
All services are performed onsite. Trip fees are calculated from Hillsboro, OR 97124
Hours
Mon | 08:00 am – 05:00 pm | |
Tue | 08:00 am – 05:00 pm | |
Wed | 08:00 am – 05:00 pm | |
Thu | 08:00 am – 05:00 pm | |
Fri | 08:00 am – 05:00 pm | |
Sat | By Appointment | |
Sun | By Appointment |
We offer after-hours, weekend, and holiday support services for an additional fee. Every service visit is subject to our Terms and Conditions